US: 3-5 days; Europe: 4-10 days; Canada: 6-12 days; UK: 6-12 days; International: 7-13 days
(handcrafted in the US and Europe)
FEATURES:
Our artists spend hours drawing each portrait - so it is impossible to provide a preview before ordering. Once you complete your purchase we will send your artwork for preview in 1-2 business days. You can ask for unlimited revisions until you absolutely love how it looks.
Most likely - yes! Our artists are very talented & can create a portrait almost out of any photo. Still unsure? Check out our photo guide for more detailed information.
Satisfied customers are what make us the premier custom portrait site. Your satisfaction is our top priority & we will do everything to ensure that you love your portrait.
Lost Painting Guarantee If the painting is lost by the courier shipping agent, we will send you a new canvas at absolutely no charge to you. Artwork Damage If your painting arrives damaged, please reach out to us by contacting our customer support.
We will print & ship a new canvas for you free of charge. Modifications If you are not happy after viewing the preview of the portrait you can ask for revisions - we do unlimited modifications free of charge! Should you decide even after several modifications that you are not happy with the result, we will of course respect your decision.
In that case, please write to our customer support so we can reach the best solution for you.
100% Satisfaction Once you have received the portrait and you are not satisfied with it you may return it to us in the original packaging within 30 days after receiving it to receive a full refund.
Please get in touch with us for a return address.
